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Testimonials
"I don't usually write raves about how helpful things or people have been to me. In this case, I was surprised at the ability you two possess, to ask simple, direct questions that forced me to confront real issues in the way that I operate my business. The opportunity to spend time with other experienced people, focusing on the ways we approach our various forms of work, encouraged concentration and frankness. I am impressed, and congratulate you on this valuable service.
In that brief [introductory] session you assisted me, and indeed forced me, to confront "bigger picture" questions of my business. I was led to consider aspects of my work I have not attended to, and came away from our session with a mental list of tasks that I need to do, and a renewed sense of purpose to get on with them."
- Peter Spurr, Owner, Spurr Research Associates
"I was pleasantly surprised to find that Bert was able to zero right in to the areas that need the most improvement in my business life. He showed me new techniques to get the most out of myself, and taught me how to "think outside of the box." I will heartily recommend Bert's training to anyone interested in challenging themselves to take their business to the next level."
- Nathan Roberts, Owner, Dri-Way.ca Victoria's Dry Carpet Cleaners
"I am a firm believer in the process. I realize now that you were not there to solve problems for me or tell me how good/bad I was running my business, but rather you opened my mind and let me find the solutions I needed. Overall the process was enjoyable and fulfilling. It is a great tool for senior managers and executives."
- David Hope, President, AXYS Analytical Services Ltd.
"Bert's high level of education, training and experience are great assets in defining the issues that has brought about a concise empirical plan to the development of our printing business overall, especially on Vancouver Island. This document is a tour de force for growth not only for me but for the whole company and its other regional offices."
- Byron Giraud, Vancouver Island Manager, Westkey Graphics
"Bert's approach made strategic planning simple to understand and the two days spent in putting the plan together were most helpful. This is the first time that a facilitator gave us something that made simple sense. More importantly, this is a plan that we can use and not just sit on the shelf for a year."
- Peter Gibson, President, Mt. Washington Alpine Ski Resort
"Delaney helps you to see the possibilities you just aren't seeing for yourself. She asks lightening sharp questions, offers tools for success and helps you to lay clear plans. What I like most about Delaney's approach is her willingness to engage you with "outside the box" ideas and images to help you move through the stuff that is keeping you and your business stuck.
She helped me to bring clarity to my business mission and assess how new ideas fit into the model I was building. Her suggested changes to my pricing structure nearly doubled my margins and resulted in great growth in revenues within a few months.
I highly recommend Delaney to anyone wanting to gain clarity, assess business options and improve their bottom line."
- Dahlia Miller, Owner and Managing Director, Smart Tutor Referrals | 
